An article, by a strategic innovator at the academic services center, that defines web portals as web sites that have varieties of services. The article presents elements that require research and need to be made available during the process of creating a portal for academic reasons. The article is considered a good guide for businesses who need to understand what is involved in applying this strategic Internet business technology.

The paper discusses the importance of availability as disaster recovery and business continuity grow to be very important elements for Internet businesses. The paper points out the need for IT professionals to support techniques and methodologies that provides high availability for hardware and software of the Internet system. Further more, risks are highlighted, availability levels are listed, and cost is evaluated. Stratus is a leading company in providing high end servers and storage solutions with very high levels of availability and recovery control. The paper is an asset to businesses and a must read for IT individuals.

This is a study by two companies that aims at improving web site presence by understanding the visitors and how they traverse through the site. The data collected is used as part of the analysis that should improve the website content and the entire user experience online. Businesses benefit from such studies to improve their online applications and business portals to meet the expectations of visitors.

The book, by key consultants in the field of Internet business with mastery in research and Internet commerce applications, covers the principles of successful implementation of Internet business. It discusses the technologies, architecture, and applications of the Internet mainly: protocols, server objects, digital security standards, languages, and e-shopping carts and enterprise applications. Organized in three parts; it presents case studies, best practices and proven strategies for those seeking to build an online portal that meets the demands of businesses and consumers.

 This paper identifies CRM as an important aspect of learning about customers for the benefit of the Internet business. The purpose of the study is to provide useful view of CRM processes for marketers and businesses about their customers. The paper also provides methodologies for calculating the customer life time value among other.